Lucid Gate

Introduction

Lucid Gate Barbershop respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when using our website and services.

Information We Collect

Personal Information

When you book an appointment through our website, we collect:

Full name
Email address
Preferred appointment date and time
Selected service
Any additional notes you provide

Automatically Collected Information

When you visit our website, we may automatically collect:

Browser type and version
Operating system
IP address
Pages visited and time spent on pages
Referring website

How We Use Your Information

We use the information we collect for the following purposes:

Processing and confirming your appointment bookings
Communicating with you about your appointments
Sending appointment reminders
Improving our website and services
Responding to your inquiries and requests
Maintaining records for business operations

Legal Basis for Processing

We process your personal information based on:

Contract Performance: Processing is necessary to fulfill our service agreement with you
Consent: You have given explicit consent for specific processing activities
Legitimate Interests: Processing is necessary for our legitimate business interests, provided these do not override your rights

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist in operating our business (e.g., email service providers)
When required by law or to comply with legal obligations
To protect our rights, property, or safety, or that of our clients or others
In connection with a business transfer, such as a merger or acquisition

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Appointment records are typically retained for three years for business and accounting purposes.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Restriction: Request restriction of processing in certain circumstances
Objection: Object to processing based on legitimate interests
Data Portability: Request transfer of your information to another service provider
Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at [email protected]

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. For detailed information, please see our Cookies Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 428 Queen Street West, Toronto, ON M5V 2A5, Canada